Making an appointment
Our services are available to you at pre-arranged appointment times, which you can request by the following means:
- During our opening hours, by phone at +36 1 392 0505 (after hours you will reach our on-duty doctor at this number, who will not be able to help with giving you an appointment)
- On our website through the online appointment request module
- In person in our office, at the reception desk
- By email at email@example.com
Paperwork before the visit
We send our new patients the necessary paperwork (service contract, medical history form, etc.) ahead of time. We ask that you read these prior to your appointment, and if possible, fill them out. This is very helpful because it significantly reduces the time spent with paperwork prior to your visit. Of course, if you would like to fill out your documents in the office, that’s also possible, but we ask that you arrive 15 minutes before your appointment time begins so that we can use your entire appointment time focusing on caring for your health..
Locations of specialists’ offices
Our clinic consists of several units that are located on the 2nd and 3rd floors of Rózsakert Shopping Center.
Most of our specialists’ offices can be found on the 3rd floor, which is occupied only by our offices. It is completely separate from the shopping center’s customer area, so our patients can reach it using the side staircase or the elevator, as there is no escalator leading there. After our office hours the elevators will not take you up to our floor, so if you come to our office for on-duty care, please get off the elevator on the 2nd floor and walk up to the 3rd floor using the side staircase, where our on-duty doctor will let you in. (For after-hours care, you must make arrangements with our on-duty doctor using our main telephone number, because they only come to the office for pre-arranged times.)
In our unit on the 2nd floor of the shopping center next to the elevator you can find our pediatric psychology, pediatric psychiatry, therapeutic massage, and pelvic floor exercise offices, our auditory testing office, and our main office. There is no separate reception desk there, so we ask that you sign in on the 3rd floor, where our doctor or other professional will meet you, and accompany you downstairs for your visit.
If you turn to the left after arriving to the 2nd floor on the escalator, you will see at the end of the corridor our 200 square-meter unit with its own reception desk. This is the location of our RMC Dental Center as well as specialists’ offices for natural medicine.
Arriving at the office
When you arrive for your appointment at our office, we ask that you sign in at the reception desk. In order for examinations to progress smoothly, it is important that you arrive on time. If you arrive late, you may need to wait or make a new appointment.
Cancelling an appointment
Please note that if you would like to cancel an appointment, it is possible to do so without charge at least 6 hours prior to the appointment, during office hours. If you do not come for your appointment or do not cancel it in time, we have a 15 000 HUF availability (no-show) fee. Please indicate your intention to cancel by telephone, if possible.
Please note that if your doctor finds additional examinations necessary in addition to the basic one (e.g.: lab tests, x-rays, ultrasound, procedures, additional specialist consultations), those are performed for an additional fee. Patients can find information about the fees for supplementary examinations during their visit at the reception desk, or on our web page.
What should you bring?
Please always have your personal id card, address card, Hungarian insurance card (for prescriptions), and also bring results from any prior visits that were not at our office, if they relate to the current visit. If needed, our doctors are able to access any earlier medical charts from our office through our own internal health care records, so you do not need to bring those with you.